Shipping policy

At WOVRA, we are committed to processing and shipping your orders promptly and securely.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Please note that orders may take additional time to process during holidays, promotional periods, or periods of high order volume.

Shipping Time

After your order has been processed, estimated delivery time is:

5–7 business days

Delivery times may vary depending on the destination, carrier delays, weather conditions, holidays, or other circumstances outside our control.

Order Tracking

Once your order has been shipped, tracking information may be provided to you via email when available. Please allow some time for the tracking information to become active after shipment.

Shipping Delays

While we work with reliable shipping carriers, WOVRA cannot guarantee delivery dates and is not responsible for delays caused by shipping carriers, weather, holidays, incorrect shipping information, or other circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout. If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us as soon as possible at jephthahlayva@outlook.com with your order details so we can assist you.